Getting started

Prepare for bankruptcy counselling with questions from everyday life

Bring concrete money questions to required counselling and turn the discussion into usable routines.

4 min readSources linked below

A few things to keep in mind

  • Confirm the required sessions, preparation and completion steps.
  • Bring examples that show where your household plan becomes difficult.
  • Leave with a small number of actions you can actually practise.

Find out what your file requires

Insolvency counselling is part of the formal process, not simply an optional conversation about cutting expenses. The Office of the Superintendent of Bankruptcy's counselling program covers budgeting and planning for the future through its learning materials and counselling stages. Ask your trustee how the requirements apply to your file and how you will complete them.

Confirm the arrangements directly: who will conduct the counselling, what preparation is expected, how participation is recorded and whom to contact if a barrier arises. Do not assume a delivery format from someone else's experience. Work schedules, accessibility needs, language and access to technology are practical matters worth raising before an appointment.

Bring an ordinary month, not an ideal one

A useful budget shows how you live now. Include the grocery shop that cost more than expected, the transport expense you forgot and the bill that arrives irregularly. If you have only partial records, bring those and identify what is missing. An incomplete but honest picture gives the conversation somewhere to start.

There is little value in presenting numbers chosen because they sound responsible. If a proposed food allowance has repeatedly proved unrealistic for your household, say so and explain why. The question is how to make a workable plan within your circumstances, not how to describe a fictional household with fewer needs.

The FCAC's budget preparation steps use recent pay records, bills and account statements. Those same ordinary records can help you bring a concrete household question to counselling.

Choose two or three specific difficulties

Before the session, write down the points where your current routine breaks down. Perhaps bills are due before payday, shared expenses are unclear, or checking account balances feels overwhelming. A focused question makes it easier to discuss a practical response than a broad statement that you are “bad with money.”

For example: “I can cover the month's bills, but I run short before my second pay. How can I track the timing?” Or: “My partner and I both buy groceries, and neither knows the total. What record would help?” These examples describe a problem that can be worked on without treating a personal difficulty as a character flaw.

Separate knowledge gaps from resource gaps

Some problems are about understanding a statement, comparing a cost or remembering a due date. Others come from income being insufficient for essential needs. A reminder system may help with the first category, but it cannot create money to solve the second.

Show the distinction in your notes. List what you need explained and what remains unaffordable even when understood. If a proposed change depends on cheaper housing, more work or reduced childcare costs, discuss whether that change is realistically available. A plan becomes more useful when its assumptions are stated and tested.

Prepare a small future-planning exercise

Choose one foreseeable expense and work through how you might prepare for it. It could be a school expense, a necessary repair or an annual fee. Identify the likely amount, the date and the number of income deposits before it is due. Ask how to include it without overlooking present obligations.

This exercise is not a claim that every household can save immediately. If the numbers do not fit, bring that result. It may reveal a need to reconsider timing, find a lower-cost option or seek other support. The point is to practise seeing a future cost early enough to make a decision.

Keep the counselling record with your other duties

Maintain a file containing appointment details, preparation notes and any completion confirmation you receive. Ask how the trustee records fulfilment of the requirement and whether you need to take another step. Attendance and completion should be confirmed through the actual process, not inferred from a calendar entry.

If you miss an appointment or cannot complete an assigned step, contact the provider promptly. Explain the barrier and ask how to proceed. Do not wait until a later discharge discussion to discover that the file has an unresolved requirement. Your trustee can explain the significance for your circumstances.

Turn the discussion into a modest routine

After the session, write down a few actions in your own words. An action should describe something observable: review upcoming bills each Friday, collect receipts in one envelope, or compare the next pay deposit with the calendar. “Manage money better” is an intention, not a routine.

Try the routine and note what happens. If it takes too much time or does not address the original problem, bring that experience to the next discussion. A useful financial habit is one you can repeat during a busy or stressful week. Counselling is more valuable when the learning connects to those ordinary conditions.

Follow the information further

Sources and support

  1. OSB: Insolvency Counselling Program

    Programme has budgeting and future-planning stages, with official learning materials and counsellor sessions; ask provider about delivery format.

  2. FCAC: Making a budget

    Income/spending review, tracking and revisiting a budget; does not set insolvency allowances.

This is general educational information for Canadian readers. Your own facts and the applicable rules matter; ask a qualified professional about your situation.