Understand your next step

Your privacy and this website

How this educational website works, what to keep private, and how to contact the publisher about privacy.

Canadian information guideSources linked below

A few things to keep in mind

  • Read the guides without creating an account or submitting financial information.
  • Keep personal financial details out of searches and editorial messages.
  • Use the publisher’s privacy contact for questions about information you have supplied.

About this website

PersonalBankruptcy.ca is an educational publication owned by Collabo. It is not a Licensed Insolvency Trustee, law firm or insolvency intake service. This notice describes the public website and how to raise a privacy question with its publisher.

You can read the guides without creating an account or submitting information about your finances. For advice about your own debts, use the find-help resources to locate and verify a qualified professional.

Browsing, search and technical data

The website is hosted by Web Hosting Canada and uses Cloudflare for domain-name services. Delivering and protecting a website can involve technical records such as IP addresses, request times, requested URLs and browser information. Provider policies describe their own processing: Web Hosting Canada privacy policy and Cloudflare privacy policy.

The guide search and topic filters run in your browser. Search words and the chosen topic can appear in the page URL so that the view can be bookmarked or shared. That URL may also be part of a website request or browser history. Avoid entering names, account numbers or other personal financial details in search.

This release does not add analytics, advertising pixels, contact forms, user accounts or tracking cookies. The site code does not save data in local storage. Fonts and images are delivered from this website rather than loaded from an outside font or image service.

If you contact the publisher

For an editorial enquiry, email info@collabo.com. For a privacy question or a request concerning information you have sent, email privacy@collabo.com. These are Collabo publisher contacts, not trustee appointment or financial-assessment services.

If you choose to email, the message, your email address and any information you include will pass through email services. Provide only what is needed to explain the website issue. Do not send identity documents, tax returns, account statements or a complete debt inventory. A correction request normally needs only the page, the statement and a supporting source.

Retention and other websites

Messages may be used to handle the enquiry and keep an appropriate record of the issue. Technical and email records are subject to provider systems and applicable obligations; this notice does not promise a fixed retention period or immediate removal from every backup. Contact the privacy address with questions about access, correction or deletion of information you supplied.

Links to government sources, professionals or other websites take you to services with their own privacy practices. Check those services before providing information. A later change to this website's features or data handling should be reflected in an updated notice.

Follow the information further

Sources and support

  1. Web Hosting Canada privacy policy

    The hosting provider describes its own privacy practices.

  2. Cloudflare privacy policy

    The domain-name service provider describes its own privacy practices.

This is general educational information for Canadian readers. Your own facts and the applicable rules matter; ask a qualified professional about your situation.